The initial contact with all of our clients is free whether it is over the phone or in person as we like to have a direct open conversation to get to know you and let you know what we can do for you. Listening to you is how we can tailor a solution that suits you. At this stage there is no obligation and discretion is assured.
Payment is to be paid in advance or COD upon receipt of invoice. Where you instruct us to purchase on your behalf any expenses (examples include, but are not limited to postage, shopping, travel arrangements) the cost/price will need to be provided to us by you in advance as agreed and on your behalf. Receipts for all purchases made on your behalf will be issued to you.
Services and products supplied by any of our preferred Suppliers will be negotiated between you and the supplier in question and will be invoiced to you from the supplier separately. Our Personal Assistant will have not be responsible or have any involvement for any cost negotiated between you and the supplier.
For further information on our payment policy please refer to our terms and conditions.
Please note a 50% cancellation fee will be charged if we do not receive notice of cancellation at least 24 hours prior to your scheduled service; so please call ahead as soon as possible if you must cancel. The full price of services will be charged if you fail to provide any notice of cancellation.
We accept PayPal, direct credit or cheque.